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Wednesday, December 25, 2019

The Struggles of Families in Poverty in The Jungle, by...

â€Å"In twentieth-century America the history of poverty begins with most working people living on the edge of destitution, periodically short of food, fuel, clothing, and shelter† (Poverty in 20th Century America). Poverty possesses the ability to completely degrade a person, as well as a family, but it can also make that person and family stronger. In The Jungle, by Upton Sinclair, a family of immigrants has to live in severe poverty in Packingtown, a suburb of Chicago. The poverty degrades the family numerous times, and even brings them close to death. Originally the family has each other to fall back on, but eventually members of the family must face numerous struggles on their own, including â€Å"hoboing it† and becoming a prostitute. The†¦show more content†¦Language further hinders the family. Poverty also has detrimental effects on families. Poor children possess a greater risk for iron deficiency, stunted growth, and asthma. â€Å"For parents struggling to raise a child, poverty adds extensive stress to the family† (Driscoll). As a result of constantly working, Jurgis rarely spends time with his son, Antanas. However, when he suffers an injury he finally gets this opportunity, â€Å"So Jurgis would begin to forget and be happy, because he was in a world where there was a thing so beautiful as the smile of little Antanas† (Sinclair 134-135). While the family remains intact, they do not remain that way for very long. Jonas leaves the family before long, and eventually Jurgis leaves the family as well. â€Å"‘No’, she answered, ‘I don’t blame you. We never have--any of us. You did your best--the job was too much for us’† (Sinclair 332). Marija clearly gave up hope for their family long ago. Another aspect of poverty remains the way a person looks at the family. Regardless of a person’s self confidence and secureness, one cannot help but to care about another person’s opinion. The family receives the evil eye all the time. Jurgis even gets blacklisted from Packingtown, taking away his ability to get a job and support the family. This occurs as a result of Jurgis protecting his wife from her boss who imposed his will on her. â€Å"They gazed at him with pitying eyes--poor devil, he was blacklisted!†¦ he could neverShow MoreRelatedUpton Sinclair and His Influence on Society Essay1552 Words   |  7 PagesUpton Sinclair, the famous American author, wanted to be a great influence on society. He was born in 1878 in Baltimore, Maryland, from a family of Southern aristocracy. His father was an alcoholic and his mother came from a wealthy family. When Sinclair was ten, the family moved to New York. His father sold hats and spent his evenings in bars com ing home drunk every night. As a child, Sinclair was an excellent reader and scholar. By the age of fourteen, he began writing in his spare time. Read MoreModern Day Relevance of Sinclairs The Jungle Essay911 Words   |  4 PagesThe Jungle was first published in 1906. Contemporary critics disagree about whether or not the novel has any â€Å"relevance† for modern readers. What do YOU think? I believe this novel has somewhat of a relevance for modern readers in today’s society. In the world of economic competition that we live in today, many thrive and many are left to dig through trash cans. It has been a constant struggle throughout the modern history of society. One widely prescribed example of this struggle is Upton SinclairsRead MoreSocialism in The Jungle1715 Words   |  7 PagesSocialism in â€Å"The Jungle† By Tyler Dobson Sinclair’s  The Jungle  is a novel that tends to advocate for socialism as a remedy for the evils of capitalism that has dominated a society. Upton Sinclair’s piece was written in 1906, at a time when many European immigrants had migrated to the United States with the hope of becoming prosperous in their lives. However, their expectations were not met as some of them ended up being unemployed and those who managed to get jobs like Jurgis Rudkus inRead MoreThe Negative Effects Of The Family In Upton Sinclairs The Jungle?961 Words   |  4 Pages1900s there were already more than 10 million immigrants living in America. Upton Sinclair’s The Jungle reveals the struggles and hardships of a family that immigrates to the United States from Lithuania during the 1900s. Although many immigrant families came to America in search of a better life, soon most found themselves barely surviving with no job, food, shelter, or money. As is the case of the family in The Jungle. The novel not only unveils the corruption of the political and economic systemRead MoreJohn Steinbeck s Harvest Gypsies 1664 Words   |  7 PagesThe struggle to obtain social reform in the United States for the working class steadily increased with the urbanization of cities and the expansion of industrialization during the 1900’s. This brought about the publication of several works that challenged the government’s policies. As Upton Sinclair addresses in The Jungle, industry workers were refused the basic human rights that the government vowed to protect. Harvest Gypsies, written by John Steinbeck just 30 years later, brought ruralRead MoreThe Jungle By Upton Sinclair1334 Words   |  6 Pages1900s there were already more than 10 million immigrants living in America. Upton Sinclair’s The Jungle reveals the struggles and hardships of a family that immigrated to the United States from Lithuania during the 1900s. Although many immigrant families came to America in search of a better life, soon most found themselves barely surviving with no job, food, shelter, or money. As is the case of the family in The Jungle. The novel not only unveils the corruption of the political and economic systemRead MoreA Cry for Socialist Reform in The Jungle by Upton Sinclair Essay2412 Words   |  10 PagesA Cry for Socialist Reform in The Jungle by Upton Sinclair The Jungle is usually associated with the federal legislation it provoked. Americans were horrified to learn about the terrible sanitation under which their meat products were packed. They were even more horrified to learn that the labels listing the ingredients in tinned meat products were full of lies. The revelation that rotten and diseased meat was sold without a single consideration for public health infuriated the American publicRead MoreUpton Sinclair s The Jungle1438 Words   |  6 PagesThe Jungle and Today Upton Sinclair’s novel, The Jungle, follows the life of Jurgis Rudkus, his Lithuanian family, and friends who all recently immigrated to Chicago in search of a better life. Jurgis, Ona, and the rest of their family find jobs in Packington, the meatpacking industry of Chicago. Quickly they discover the difficulties of surviving in the United States during the early 1900’s through financial troubles, unreliable work, illness, and swindling. Through his novel, Sinclair exploitsRead MoreUpton Sinclair s The Jungle1989 Words   |  8 Pagesbe turned away on a technicality. Even if they made it to America, they faced discrimination and poverty. It was a lose-lose situation for the Haitians. Upton Sinclair seemed to have a similar view of the Lithuanian immigrants of the 1800s. Upton Sinclair is the author of The Jungle, a book that follows a family of Lithuanian immigrants as they travel to and try to make their way in America. Sinclair used the book to speak out about the issues of America through the eyes of immigrants, includingRead MoreThe Jungle Of Upton Sinclair1670 Words   |  7 Pages Amanda Poe The Jungle Paper Dr. Barnhart 03/10/17 The Jungle Upton Sinclair came from a life of struggle. He did not start school until after he was ten years old, but was in college by the age of fourteen. He attended City College of New York until he was eighteen, and then he attended Columbia postgraduate. He studied literature, music, history, and philosophy. Sinclair’s childhood was a rough one. He saw two different sides to social class. Since his father was an alcoholic and would

Tuesday, December 17, 2019

Tesla Motors - 11843 Words

For the exclusive use of T. Song, 2015. 9-714-413 REV: JANUARY 24, 2014 ERIC VAN DEN STEEN Tesla Motors â€Å"Tesla is in California, so it is not April Fool’s yet!† tweeted Elon Musk, CEO of Tesla Motors, around 10 PM PT on March 31, 2013. â€Å"First profitable Q for Tesla thanks to awesome customers hard work by a super dedicated team†1 he had tweeted a few minutes earlier. And indeed, on May 8, Tesla announced a net income of more than $10mln on $560 mln in sales.2 Tesla had outsold both Nissan and GM in electric cars in the U.S.3 Its Model S had sold more than the BMW 7 and Audi A8 combined.4 Tesla raised its Model S sales target for its first full year from 20,000 to 21,000 cars.5 Over the next three months, its stock price†¦show more content†¦market in 2012, though that was down from 98% in 1969.14 Despite this high concentration, two of the three large U.S. car manufacturers went bankrupt in 2009. Since WWII, no U.S. firm had successfully entered the car industry with a mass-produced car, until (maybe) Tesla. ________________________________________________________________________________________________________________ Professor Eric Van den Steen prepared this case. This case was developed from published sources. Funding for the development of this case was provided by Harvard Business School, and not by the company. HBS cases are developed solely as the basis for class discussion. Cases are not intended to serve as endorsements, sources of primary data, or illustrations of effective or ineffective management. Copyright  © 2014 President and Fellows of Harvard College. To order copies or request permission to reproduce materials, call 1-800-545-7685, write Harvard Business School Publishing, Boston, MA 02163, or go to www.hbsp.harvard.edu/educators. This publication may not be digitized, photocopied, or otherwise reproduced, posted, or transmitted, without the permission of Harvard Business School. This document is authorized for use only by Tao Song in COMM401 FALL 15 taught by Rajshree Prakash, Concordia University - Canada from September 2015 to MarchShow MoreRelatedTesla Motors Inc. ( Tesla )2126 Words   |  9 Pages Introduction Tesla Motors Inc. (Tesla) was founded in 2003 by a group of engineers in Silicon Valley. Tesla has been in the business of designing and manufacturing fully electric vehicles (EVs). The company’s name came from Nikola Tesla, who influenced the design of the powertrain for their first vehicle. Tesla’s CEO is Elon Musk, he had a few goals for his company. First, was to build a sportscar. The next goal was to use that money to design and sell a more affordable car. And then use that moneyRead MoreEssay on Tesla Motors925 Words   |  4 PagesTelsa Motors, Incorporated As upper-level management it is important to understand the key components of cost-volume-profit analysis. Identifying objectives including concepts related to CVP is crucial to the absorption of information. The paper provides a summary of Tesla Motors, the company outlined. Explaining the relationship between cost-volume-profit analysis is discussed as well as how the company is using this tool to maximize production and profit. Summary Tesla MotorsRead MoreTesla Motors, Inc.3473 Words   |  14 PagesTesla Motors is an innovative corporation that is empowered to create new technologies by focusing on its impressive mission â€Å"to accelerate the world’s transition to sustainable energy (About Tesla, 2017).† The company has been pushing the industry’s boundaries to keep the world moving forward in an environmentally safe and energy sustainable fashion which is extremely important for our planet’s future. â€Å"Tesla Motors, Inc. engages in the designing, development, manufacturing and selling of electricRead MoreTesla Motors, Inc.3024 Words   |  13 Pages1. INTRODUCTION TO TESLA Tesla Motors, Inc. is a US based company that designs, develops, manufactures and sells electric vehicles, electric vehicle powertrain components, and energy storage systems. The company was incorporated in July 2003 by Marc Tarpenning and Martin Eberhard. The company launched its IPO during 2010. Currently the company is listed at NASDAQ. Tesla Motors has wholly owned subsidiaries in North America, Europe and Asia. These subsidiaries market, manufacture, sell and/or serviceRead MoreTesla Motor : Sustainable Development1441 Words   |  6 PagesHan Yan Market Society 12/December/2014 Tesla Motor--Sustainable Industry The world is calling to the urgency of making progress toward economic development that could be sustained without depleting natural resources or harming the environment. â€Å"The term sustainable development means different things to different people. But, in essence, it is concerned with meeting the needs of people today without compromising the ability of future generations to meet their own needs† (World Business CouncilRead MoreEssay on The Tesla Motor Company1589 Words   |  7 PagesTesla Motor Company Company Overview- Tesla Motors Inc. (Tesla) is a company based out of Silicon Valley that designs, assembles and markets battery electric vehicles (BEVs), in addition they produce lithium-ion battery packs, and electric vehicle powertrain components. Founded in 2003, Tesla was the first new American automobile manufacturer to appear in years. It was the first automaker to manufacture and sell proficient BEVs in production. The company’s tactic is not really that of theRead MoreTesla Motors2078 Words   |  9 PagesAndrew Martin COMM 336 Informative Paper 4/4/2013 Tesla Motors Tesla Motors is a car company that designs, manufactures and sells electric vehicles. This public company was founded in 2003 by Ian Wright, JB Straubel, Marc Tarpenning, Martin Eberhard and most notably Elon Musk. Its headquarters is located in Palo Alto, California, with its main production plant in Fremont, California. The company was named after Nikola Tesla, a renowned electrical engineer and physicist. Its goal is toRead MoreStrategic Audit : Tesla Motors1299 Words   |  6 PagesName Course Institution Tutor Date Strategic Audit - Tesla Motors I: Current situation Tesla motors has grown over the past few years which has made it vulnerable to the other competitors. The competitors of this company are large and wealthy which makes its position in the market to be competitive. It was the first motor company to introduce the skimming approach of marketing which has made it to have a larger market share as compared to its major competitors (teslamotors.com). a) Current performanceRead MoreTesla Motors2721 Words   |  11 Pagesï » ¿INTRODUCTION Tesla Motors is a global enterprise specializing in the design, production, and marketing of electric powered vehicles founded in 2003 by the young businessman, Elon Musk. Elon is well known for co-founding paypal, and now he amazes the world again with his incredible vision of Tesla Motors, and being the main product architect. Tesla Motors appeals to the environmentally friendly market, by currently being the only company to sell a zero-emission sports car. Tesla’s fundamentalRead MoreTesla Motors1856 Words   |  8 Pagesmarketing strategy for motor cars. Dont set up a traditional car yard in the cheap rentals along highways. Set up in the shoppings malls! Increase consumer volume through segmentation and targeting! Capitalize off it by strategic positioning! Provide great service and a top-notch product, along with nifty little trinkets, and create customer value. What is Tesla? - Tesla Motors Inc is a public, California based electric car manufacturer. They have recently introduced the Tesla Model S. This was their

Sunday, December 8, 2019

Evaluating The Factors Affecting Job Satisfaction Among Workers

Question: Discuss about the Evaluating The Factors Affecting Job Satisfaction Among Workers In The Hospitality Industry. Answer: Introduction In the hospitality sector, employees are key resources and they demonstrate significant investment. Hence, if they are satisfied and loyal towards their jobs then it will be beneficial to improve the organizational performance. As per the organizational policy,management builds their appraisal, bonus packages, training program, and work system. These strategies could be beneficial to increase the employees loyalty towards their organization and leads to high extent of satisfaction level towards their jobs. The longer an employee works within an organization is more valuable as they could be loyal to their organization. Job satisfaction is a key factor which improves and keeps the profit of an organization. It is analyzed that there is a link between job satisfaction and organizational performance hence company should identify the factors affecting job satisfaction among employees in the hospitality industry (Mathieu, et. al., 2014). Project Objectives To explore the meaning and concept of job satisfaction To address the factors that lead to job satisfaction among employees in the hospitality industry To recommend the strategy to improve the job satisfaction among employees in the hospitality industry Project Scope This project is beneficial for readers to understand the factors affecting job satisfaction among employees in the hospitality industry. It could be also beneficial for hospitality companies to gain the understanding regarding the job satisfaction factors as it will be beneficial for them to increase job satisfaction among their employees. This project also develops their understanding regarding different strategy to improve the job satisfaction among employees in the hospitality industry. It could be also beneficial for entrepreneurs to understand the meaning and concept of job satisfaction as it is effective to improve the organizational performance (Wang, et. al., 2014). Literature review: Meaning and concept of job satisfaction As per the view of Yeh (2013), job satisfaction is defined as cognitive of employees and effective evaluation of the job. It also demonstrates the level of favorable feelings and attitudes among employees towards their occupation. It is analyzed that when an employee likes their job then they will feel high job satisfaction. In contrast to this, if employees dislike their job then they feel stress at work. Thus, it can be stated that job satisfaction is an emotional reaction that a person holds regarding their jobs. There are different factors which may influence the job satisfaction. These factors are work tasks, supervisors, co-workers, training and promotion, benefits, appreciation and compensation for their good actions. In support of this, Zopiatis et al. (2014) evaluated that a person who deals in hospitality sector spends their more time within an organization. Therefore, motivation is necessary for a person to influence their job performance due to spending more time. In the current business practices, a self-motivated person gives their more efforts for accomplishing the goal of the company due to tough rivalry in the hospitality industry. There is a favorable relationship between employeesmanagement and job satisfaction in the hospitality industry. It is also determined that an employee who deals in goodmanagement has high confidence which obtains favorable job satisfaction among them. Moreover, different factors are considered bymanagement to provide job satisfaction like appreciation, perks, praise, and motivation. It is effective to increase the employee morale within working in hospitality industry. Theories of motivation to provide job satisfaction Herzbergs Two-Factor Theory of Motivation According to Shani et al., (2014), Herzberg has classified the job factors into different manners like motivational and hygiene factor. Hygiene factors are determined as job factor which is required to lead the workforces within the organization. But, these factors do not motivate the employees for getting positive job satisfaction in long-term. It is also evaluated that if these factors are non-available at the workplace then it will create job dissatisfaction between workforces within the organization in the hospitality industry. In favored to this, Karatepe and Karadas (2015) evaluated that hygiene factor facilitates satisfactory job motive to employees as it would be beneficial to provide job satisfaction. Hygiene factor is considered as an extrinsic factor within an organization. These factors are also known as dissatisfier and a protective factor which is necessary for eliminating dissatisfaction among employees. These factors discuss the job atmosphere at the workplace. This factor also entails the physical needs that an individual wants and desire to accomplish. In opposition to this, McPhail et al. (2015) demonstrated that hygiene factor could not be entailed as a motivator as these factors are used to obtain positive job satisfaction. Motivator is also considered as an intrinsic factor within an organization which leads the workforces to improve performance. In the hospitality industry, employees are compensated intrinsically. The motivator shows the psychological needs. It is depicted as an added advantage. Maslow's Hierarchy of Needs Lu and Gursoy (2016) stated that Maslows hierarchy of need is used as a motivational theory which consists of five phase of human needs. It can be demonstrated as hierarchy level within a pyramid. It can be evaluated that people are motivated to accomplish their requirements and that needs to take priority over other needs. The basic need is to meet the physical existence and it is initial things which motivate the individual at the workplace and also provide job satisfaction. Initially, people complete the shortage of lower level before going on higher level development requirement. This theory could be implemented by an individual within an organization to satisfy their requirements. Therefore, it can be illustrated that manager should encourage their employees by gratifying their requirements which would be significant to provide the high extent of job satisfaction among employees. Factors affecting job satisfaction among employees in the hospitality industry As per the view of AlBattat and Som (2013), there are different factors that may affect the job satisfaction among employees within the hospitality industry. These factors are a work environment, Recognition and Rewards, Work Schedules and responsibility. The hospitality industry facing highest turnover rates as compared to other industry. Hotels lose money from turnover because they highly invest too provide training to new staff members. Hence, the company should encourage the employees t provides job satisfaction as it will not only decline the turnover but also enable the employees to deliver better services to guests. In support of this, Lee et al., (2015) stated that work environment is an essential factor which may affect the job satisfaction among employees. It is analyzed that a good working atmosphere and favorable association with staff members are essential factors of job satisfaction. Hotels recruit the employees from a different set of culture hence it is significant that management builds an environment in which employees act as a team and gives value to each other. A pleasant-sounding liaison between employees and management can enhance the job satisfaction among them. An effective way to implement this strategy for the manager is to show energy and passion in their jobs. In the hospitality industry, managers can lead by giving them example regarding wear dress perfectly, greet people energetically and treat their employees with the respect. According to Crawford et al. (2014), recognition and reward is another factor which may affect the job satisfaction. It is analyzed that feeling appreciation at the workplace may increase the job satisfaction. Management can appreciate their group by conducting curriculum activities like holiday parties and pizza parties. Moreover, individual recognition is a significant tool which includes monetary bonuses, public recognition, and awards. For example, a hotel shares wow stories with their staff members. In this way, when staff member facilitates outstanding customer services like deliver special food for a guest with positive emotion then employees are publicly appreciated for their efforts. Along with this, if a hotel considers areas of energy, environment, and safety then it can run even in the tough competition. The department with the lowest performance gets non-awards like a rubber chicken and burned-out light bulb. The non-awards can be eliminated in case department improves t heir performance in the Hospitality industry (Dhar, 2015). Thus, it can be stated that employee recognition gives a contribution towards positive work environment and gains employee morale. In contrast to this, Sharma and Dhar (2016) evaluated that responsibility is another factor in which employees who are micromanaged do not believe that they can make a general judgment without consulting with their superior. As a result, it creates dissatisfaction among employees. While employees get the proper training then they should be capable to deal with the situation. It is also analyzed that assigning responsibilities to employees shows the pride among them and also demonstrates their high extent of job satisfaction. Hence, the company should teach their employees about how to use values in their position to interact with them. Along with this, superior should facilitate an employee to discuss regarding what is ongoing and needs to improve in the department. Fu and Deshpande (2014) exemplified that work schedule is another factor which influences the job satisfaction. There are large numbers of employees who pursue the work in outside of interest. Therefore, it can be stated that providing work schedule allows the employees to make a balance between their personal and work life. Hotels which provide 24*7 hours facilities including holidays should give preference to their employees to choose their shifts and days off when possible. As a result, it would be beneficial to increase the job satisfaction among employees. Further, the hotel can improve employees satisfaction by offering home-based work such as reservation and customer care services through the phone. As a result, working at home is effective to avoid the commute time and facilitates high independence as well as scheduling flexibility for workforces. Strategies to improve the job satisfaction among employees in the hospitality industry Namasivayam et al. (2014) suggested that company should ask employees about their personal motivations. In this way, they should also ask the team about their personal interest. It could be simple as team meeting in which everyone can openly describe the issues they face to perform their responsibilities and can get new creative ways of easing them. Further, hotels can use employee survey system to get their concern and then provides the additional mentoring. Along with this, the company should reduce micro-management. Hence, it would be beneficial to build trust among employees. They will feel this trust as a reward. Further, the company should assign the clear roles and responsibilities to their employees as it would be beneficial to provide job satisfaction among employees. In support of this, Ozturk et al. (2014) recommended that company should improve the work environment as it will impact on the job satisfaction of employees. Improving work environment does not relate to using the new coffee machine, spending on new equipment, and ergonomic seating for employees. Since, it should be related to improving the work areas of employees. The working environment could be improved by conducting a survey of employees. The hotel should also improve the communication across all level. Hence, it can be stated that improving communication within an organization from superior to subordinate and significantly subordinate to superior is contributed to gain job satisfaction at the workplace. Employees should be permitted to make critics and raise their issue in a non-threatening atmosphere. When employees are scared to share their issue then they put their less effort into the job and want to leave the job. According to the Mostafa and Gould-Williams (2014), the company should generate employee recognition program to provide high job satisfaction. Employee recognition program does not relate to sticking the name on the table in the reception area. Since, it is related to giving thanks to an individual by the manager. In the hospitality industry, the company should try to decline the time stress as it would be beneficial to high job satisfaction. It is analyzed that tight deadline is a major source of stress among employees. Hence, the organization should identify different ways to ease the stress such as scheduling project and work breakdown structure and conducting the meeting. Conclusion From the above interpretation, it can be concluded that there is job satisfaction is effective to improve the organizational performance within the hospitality sector. Further, Maslows motivational need theory and Herzberg theory is used to measuring the job satisfaction level among employees. There are different factors which may influence the job satisfaction among employees within the hospitality industry. These factors are working environment, flexibility, and recognition. It can be also summarized that there are different strategy is used to improve the job satisfaction among employees. These are employee recognition program, improving the work environment, and employee survey system. References AlBattat, A. R. S., and Som, A. P. M. (2013) Employee dissatisfaction and turnover crises in the Malaysian hospitality industry,International Journal of Business and Management,8(5), pp. 62. Crawford, E. R., Rich, B. L., Buckman, B., and Bergeron, J. (2014) The antecedents and drivers of employee engagement,Employee engagement in theory and practice, pp. 57-81. Dhar, R. L. (2015) Service quality and the training of employees: The mediating role of organizational commitment,Tourism Management,46, pp. 419-430. Fu, W., and Deshpande, S. P. (2014) The impact of caring climate, job satisfaction, and organizational commitment on the job performance of employees in a Chinas insurance company,Journal of Business Ethics,124(2), pp. 339-349. Karatepe, O. M., and Karadas, G. (2015) Do psychological capital and work engagement foster frontline employees satisfaction? A study in the hotel industry,International Journal of Contemporary Hospitality Management,27(6), pp. 1254-1278. Lee, J. S., Back, K. J., and Chan, E. S. (2015) Quality of work life and job satisfaction among frontline hotel employees: A self-determination and need satisfaction theory approach,International Journal of Contemporary Hospitality Management,27(5), pp. 768-789. Lu, A. C. C., and Gursoy, D. (2016) Impact of job burnout on satisfaction and turnover intention: do generational differences matter?,Journal of Hospitality and Tourism Research,40(2), pp. 210-235. Mathieu, C., Neumann, C. S., Hare, R. D., and Babiak, P. (2014) A dark side of leadership: Corporate psychopathy and its influence on employee well-being and job satisfaction,.Personality and Individual Differences,59, pp. 83-88. McPhail, R., Patiar, A., Herington, C., Creed, P., and Davidson, M. (2015) Development and initial validation of a hospitality employees job satisfaction index: Evidence from Australia,International Journal of Contemporary Hospitality Management,27(8), pp. 1814-1838. Mostafa, A. M. S., and Gould-Williams, J. S. (2014) Testing the mediation effect of person-organization fit on the relationship between high-performance HR practices and employee outcomes in the Egyptian public sector,The International Journal of Human Resource Management,25(2), pp. 276-292. Namasivayam, K., Guchait, P., and Lei, P. (2014) The influence of leader empowering behaviors and employee psychological empowerment on customer satisfaction,International Journal of Contemporary Hospitality Management,26(1), pp. 69-84. Ozturk, A. B., Hancer, M., and Im, J. Y. (2014) Job characteristics, job satisfaction, and organizational commitment for hotel workers in Turkey,Journal of Hospitality Marketing and Management,23(3), pp. 294-313. Pan, F. C. (2015) Practical application of importance-performance analysis in determining critical job satisfaction factors of a tourist hotel,Tourism Management,46, pp. 84-91. Shani, A., Uriely, N., Reichel, A., and Ginsburg, L. (2014) Emotional labor in the hospitality industry: The influence of contextual factors,International Journal of Hospitality Management,37, pp. 150-158. Sharma, J., and Dhar, R. L. (2016) Factors influencing job performance of nursing staff: the mediating role of affective commitment,Personnel Review,45(1), pp.161-182. Wang, C. J., Tsai, H. T., and Tsai, M. T. (2014) Linking transformational leadership and employee creativity in the hospitality industry: The influences of creative role identity, creative self-efficacy, and job complexity,Tourism Management,40, pp. 79-89. Yeh, C. M. (2013) Tourism involvement, work engagement and job satisfaction among frontline hotel employees,Annals of Tourism Research,42, pp. 214-239. Zopiatis, A., Constanti, P., and Theocharous, A. L. (2014) Job involvement, commitment, satisfaction and turnover: Evidence from hotel employees in Cyprus,Tourism Management,41, pp. 129-140.

Sunday, December 1, 2019

Role of Logistics in the Organization free essay sample

The Role of Logistics in the Organization Logistics is critical to the success of every organization. Once considered an important behind-the-scenes operational activity, logistics is now recognized as a strategic tool for creating customer value and loyalty. Companies like Wal-Mart,Coca Cola,and Nike attribute a great deal of their success to their global logistics systems. They realise that integrating activities within the organization and across the logistics pipeline, building strong relationships with product suppliers, and working with customer-focused logistics service providers are all crtitical to building a competitive advantage through logistics. †¢ The Marketing Concept It holds that achieving organizational goals depends on determining the needs and wants of target markets and delivering the desired satisfactions more effectively and efficiency than competitors. †¢ Customer satisfaction. Is a measure of how products and services supplied by a company meet or surpass customer expectations. Marketing Mix To create the right marketing mix, businesses have to meet the following conditions: †¢ The product has to have the right features for example, it must look good and work well. We will write a custom essay sample on Role of Logistics in the Organization or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page †¢ The price must be right. Consumer will need to buy in large numbers to produce a healthy profit. †¢ The goods must be in the right place at the right time. Making sure that the goods arrive when and where they are wanted is an important operation. †¢ The target group needs to be made aware of the existence and availability of the product through promotion. Successful promotion helps a firm to spread costs over a larger output. For example, a company like Kelloggs is constantly developing new breakfast cereals the product element is the new product itself, getting the price right involves examining customer perceptions and rival products as well as  costs of manufacture, promotion involves engaging in a range of promotional activities e. g. competitions, product tasting etc, and place involves using the best possible channels of distribution such as leading supermarket chains. The product is the central point on which  marketing  energy must focus. Finding out how to make the product, setting up the production line, providing the finance and manufacturing the product are not the responsibility of the  marketing function. Logistics adds time and place utility The marketing process must also add utility to the products consumers want. Utility is the use or satisfaction a person gets from a product. Form utility. is the want satisfaction generated by the physical characteristics of the product. In other words, the better the job a product does in filling the customers basic functional needs, the greater the products form utility. For example, consider a car. Form utility is provided by all the physical characteristics of the car. The primary need that is served, of course, is transportation the ability to get the customer from point A to point B. The better the car does at satisfying this basic functional need, the greater the degree of perceived form utility. Place utility is the want satisfaction associated with having the product available where customers want to buy it. Customers interested in obtaining place utility are essentially interested in convenience they do not want to go out of their way to buy the product. Customers are often willing of pay more for the product in return for this convenience. Examples of marketing activities that build place utility are convenience stores (e. g. 7-Eleven, Circle K, etc. ), in-home delivery, and in-home shopping (such as shopping via the television, telephone shopping, or shopping from your computer). Indeed, the ability to place orders and accept deliver for products in ones home has to be the ultimate place utility! Time utility is closely related to place utility. They go hand in hand. Time utility is the satisfaction gained from having the product available when you want to buy it. Time utility encompasses the desire for immediate gratification. Just as with place utility, customers often are willing to pay more in order to obtain products quickly. Examples of marketing activities that generate time utility are fast check-out lanes in grocery stores, drive-through windows at fast-food restaurants, ATMs, next day or one hour turn around by cleaners, vending machines, and, of course, the convenient shopping that is available at your local 7-Eleven or your neighborhood grocery store. Possession utility is the want satisfaction associated with product ownership. Possession utility generally is achieved when the customer acquires ownership of the product i. e. when title is passed to the customer. Possession Utility possession utility establishes legal ownership of a product. When you purchase something you normally receive a receipt; this provides legal ownership and the right to use the product. Some products, computer software, for example, also provide a user license. A license of this kind gives you the right to use the product within certain guidelines.